Alpha Rowen are planning to achieve accreditation to TS 16949 by the end of 2008. This project has been put in place by Alpha Rowen with the support of Accelerate and with the consultancy services of Pro Enviro.
We have updated our Quality Management System to cover the TS 16949 standard and have revised our FMEA's, Control Plans and Flow Charts. We are currently working on the measurements we require to monitor, control and continually improve our performance.
Improvement teams have been set up and are being led by Phil Withers and Adam Haynes who are taking the level 3 NVQ in Business Improvement Techniques being supported by Newcastle-under-Lyme Technical College (NULC). There are also six other employees taking the level 2 NVQ.
NULC have also helped provide NVQ training in Technical Services for other operators.